We understand that sometimes extraordinary circumstances are unavoidable, and you may need to change your schedule. We kindly ask that you give us a minimum of 72 hours’ notice to reschedule your appointment. If 72 hours’ notice is not given, unfortunately you will lose your deposit.

​

Cancellations leave gaps in our schedule, which cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others.

​

We do not offer refunds on booking deposits; however, providing 72 hours’ notice is given, we can transfer your deposit to another appointment at a later date. If you decide to cancel your appointment and you do not wish to re-book for a later date, then unfortunately you will lose your booking deposit.